Service Manager

BEST Shredding is recognized as a Best Managed Company in Canada and is now looking for an entrepreneurial minded and customer service focused Service Manager to lead our shredding operations team in Calgary. BEST Shredding is a leader in confidential document management services, combining the values of a family owned business with environmental stewardship and a customer first approach to provide a unique experience for our team and clients. This position offers candidates an exciting leadership opportunity in a rapidly growing professional organization.

This position offers:

  • A competitive base salary
  • Performance based bonus package
  • Medical and dental benefits
  • Car and cell phone allowances
  • Career development and support
  • A competitive team environment

Key Responsibilities:

  • Building and leading a high functioning service team
  • Providing shredding route coverage
  • Coordinating scheduling and logistics
  • Implementing, coordinating and monitoring fleet maintenance programs
  • Goodwill of key customers
  • Expense control
  • Maintaining compliance with policies and procedures as well as trade certifications
  • Liaising with accounting team on payroll, A/R, A/P, and financial reporting
  • Reporting to senior management
  • Coaching, and mentoring team members
  • Fostering a team culture aligned with the Mission Vision and Core Values of BEST

Required Qualifications:

  • Valid Class 5 License. Air brakes endorsement or commercial license is an asset
  • Acceptable driving record
  • Post-Secondary education in the fields of sales or business, or sufficient experience
  • Demonstrated leadership ability
  • Excellent English, Communications, and presentation skills
  • Computer skills and experience with Microsoft Office
  • Ability to pass a criminal record background check
  • Physically fit and able to lift 30+ lbs routinely
  • Professional with a positive attitude and desire to be the BEST

If you are interested in this exciting opportunity please forward a resume and a cover letter explaining your interest in the position to Casey Renkema – Operations Manager with Service Manager as the subject. We thank all interested candidates but only those shortlisted will be contacted. Please no phone calls.

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